Refund policy

Refund & Returns Policy

Returns Window

You may request a return within 30 days of delivery.

Eligible Returns

We accept returns or replacements only for:

Damaged items

Defective items

Incorrect items

Missing items

Proof Required

Customers must provide:

Order number

Photos or videos of the issue

Change of Mind

We do not accept returns for change of mind unless approved.

If approved:

Customer may be responsible for return shipping costs

Item must be unused and in original packaging

Custom / POD Products

Personalised or print-on-demand items cannot be returned unless damaged or incorrect.

Refunds

Approved refunds will be processed within 5–10 business days after confirmation.